Customer Service Administrator

  • Full Time
  • Colchester
  • £20000 - £25000 per annum GBP / Year
  • Salary: ££20000 - £25000 per annum

Website LKA Recruitment

Job Opportunity: Customer Service Administrator in Colchester
Position: Customer Service Administrator
Location: Colchester, Essex
37.5 hour per week
Salary: Up to £25,000 per annum
Are you an excellent communicator with a keen eye for detail? Do you thrive in a fast-paced environment and have a passion for delivering exceptional customer service? If so, we want to hear from you!
About Us: We are a leading office supplies company, dedicated to providing top-quality products and exceptional service to our clients. Our team is at the heart of our success, and we are looking for a dynamic Customer Service Administrator to join us in Colchester.
Key Responsibilities:

  • Handle customer inquiries via phone, email, and live chat with professionalism and efficiency
  • Process orders, returns, and exchanges accurately and in a timely manner
  • Maintain detailed and organized records of customer interactions and transactions
  • Coordinate with other departments to ensure customer needs are met
  • Assist in the resolution of any customer complaints or issues, ensuring satisfaction
  • Contribute to continuous improvement initiatives within the customer service department

What We’re Looking For:

  • Exceptional communication skills, both written and verbal
  • Outstanding attention to detail and organizational skills
  • Ability to multitask and manage time effectively
  • Positive attitude and strong problem-solving abilities
  • Previous experience in a customer service or administrative role is preferred
  • Proficiency with MS Office and CRM systems is a plus

Why Join Us?

  • Competitive salary up to £25,000 per annum
  • Friendly and supportive team environment
  • Opportunities for professional growth and development
  • Convenient Colchester location with great transport links

If you’re ready to take the next step in your career and join a company that values its employees, apply today!

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