Maintenance Technician

Our client is looking for a Installation, Service, Repair & Maintenance Technician and to succeed in this role, you should demonstrate a high level of attention to detail have good practical skills and able to use power tools. You will need to be personable and have good customer relation skills as you will be the face of the company to our customers. You must be willing to travel and stay away as necessary within the UK (between Mondays-Fridays) to fulfil the role of Installation, Service, Maintenance and Repair Engineer. You must be efficient and organised in your work, have reasonable computer skills and be willing to learn. A friendly and flexible outlook with a willingness to go the extra mile for the team and for our customers, are key to being successful in this role. You must be a team player and be able to carry out clear instructions to continually raise the standards of processes within the Engineering Team.


To include but not limited to: –

– To promote a professional company image

– Carry out service/inspections to a variety of Sports Equipment as instructed and as per training given

– Carry out repairs to a variety of Sports Equipment as instructed and as per training given

– Carry out installation of sports equipment

– Work at height from mobile access platforms or aluminium scaffold towers

– Ensure vans are fully stocked at all times with a selection of spares that may be required, following correct van stock processes.

– Maintain well-being of company vehicles as instructed at all times in company handbook. Ensure any van you drive is fully signed and van checked in and out from you. Ensure you allocated vehicle is weekly van checked. Regional engineers to ring Team Leaders weekly with van update and all to report and van issues appropriately

– To ensure customer satisfaction of service offered, to make contact with correct contact on site at each service visit to build customer relations, to go over works carried out or recommendations made to ensure customer is clear and happy

– To follow correct computer reporting processes as per training given

– To follow the correct reporting processes for returns, i.e. Jobs not done or completed against run sheets, or non-attendance due to absence. In case of absence, engineer to advise each site of non-attendance

– To ensure briefing processes are followed correctly and job parts are checked against corresponding job sheets

– Carry out any works at our premises as required, to work offsite various locations throughout UK and stay away as necessary between Mondays-Fridays

– To always wear company clothing, appropriate PPE, never smell of alcohol, cigarettes and present a clean, smart image

– Maintain safe working environment both on site and at our premises

– Ensure customer and personal safety at all times

– To abide to company rules, Health and Safety and Quality policies

– To report any failures, property damage, incidents directly to department manager

– To follow correct process for reporting of accidents

– Carry out all reasonable tasks, requests or projects as requested

– To follow instructions as given by department managers/supervisors

– To ensure correct use of company funds/credit/fuel cards at all times

– To follow procedures for company phones

– To ensure the laptop and chargers are used in accordance with company rules and well cared for

– To ensure correct tools, materials, PPE and sundries to complete jobs are carried at all times and in good condition.

– Ensure employee handbook has been read and understood fully.

– Always avoid using bad language both on site and at our premises

– Always refer to the customer as Mr, Mrs, Miss

– Always behave respectfully with Customers, Managers, colleagues, warehouse, accounts and office staff and never make a promise we cannot keep

– Follow Health and Safety guidelines, use Risk assessments and method statements provided and ensure safety of yourself and others

Minimum Experience required

• Use of hand power tools
• Clean Driving licence

Key Skills, Characteristics and Experience

– Carry out Installation, service, maintenance and repair work as required with a positive outlook and can do attitude

– Follow office and warehouse processes relating to all aspects of your work, showing respect to all staff and colleagues

– Go over work carried out on site for inspections, recommendations and repairs to ensure customers are happy with your visit

– Be prepared to travel and stay away as necessary to complete your work and always look for opportunities to improve standards

– Report any issues as per company policies to your supervisor

– To update service reports with contact information

– All purchases on company credit cards to be authorised with Team Leader/Supervising Engineer for all parts and tools

The salary for this Maintenance Technician role is £27,000 – £33,000 per year.

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